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Pick-up & Delivery
Due to our widespread pick-up and
delivery area, we ask that you call by
the time listed below in order to
receive same day pick-up.
Call by
Approx. p/u time
Tacoma Area Labs
9:00 AM 9:00 to 2:00
Seattle Area Labs
9:00 AM 9:30 to 12:00
Gig Harbor/Pt. Orchard
10:00 AM 11:00 to 2:00
Shipping & Receiving
Complimentary return shipping is
provided for all cases received by mail.
We ship next day delivery where
available.
By Mail: We
provide 24 hour in house turn-around
when cases are delivered to our lab by
2:00 PM. Example: A case arrives Monday
at 11:00 AM, is milled and run through
QC and
mailed overnight to you on Tuesday
afternoon for delivery on Wednesday.
Pick-up/Delivery:
Cases picked up on Monday are milled
that day, finished and through QC on
Tuesday and delivered on Wednesday
morning.
Cut-off Times: In
order for us to accomplish our
commitment to a 24 hour turn-around it
is
necessary to have a firm cut-off time
for receiving cases. Cases must be
received by 2:00 PM
in order to be shipped the next day!
Billing: Invoices
are sent with each case. Statements are
processed the last day of each month.
Payments are due in full by the 15th of
every month unless other arrangements
are made. An
interest charge of 1.5% is applied to
all past due balances. Payments may be
made by check
Visa, MC or American Express.
Warranty: All 3M Lava copings have a
15-year warranty. Essential copings have
a 5-year warranty.
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